Third Party Notices

Authorize.net Performance Issues 12/6

Important note for customers who use Authorize.net as the payment gateway. Between 11:49am and 12:26pm today 12/6, Authorize.net had severe slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  As of 12:26pm Pacific time Authorize.net had resolved these issues.  We […]

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Authorize.net Degraded Performance Issues 11/21

Important note for customers who use Authorize.net as the payment gateway. Starting at 8:35am today Authorize.net had several issues with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  As of 1:27pm Pacific time Authorize.net had resolved these issues.  We urge merchants who use

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Authorize.net experiencing issues

Updated 5:00pm As of 4:00pm Authorize.net has resolved their issue and we are no longer seeing errors reported for transactions.  Please double check your transactions from Authorize.net from between 2:18pm-4:00pm. Original Post We are currently experiencing issues with Authorize.net transactions.  All transactions sent to Authorize.net are being returned with an error message stating that the data

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PayPal Site Issues

PayPal is currently experiencing problems with their instant payment notification service.  This is the service which tells websites such as us that an order has been completed successfully and paid.  Without these notifications the order status is unknown and the order will sit in the abandoned status.  PayPal is posting status updates regarding this issue

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Letter from Paypal, Re: Errors they had this morning

The following is an email received this morning from PayPal regarding errors that they experienced today.  Please note that recently PayPal has been experiencing some downtime and timeout issues and your customers may have had trouble checking out with PayPal.  We have received several impact emails from PayPal recently with this one stating the most

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