Archive for February, 2014

New Credit Card Acceptance Option

February 20, 2014

StoreSecured is pleased to announce that we are now able to provide a new credit card acceptance option to all merchants.  StoreSecured is now integrated with the Braintree payment gateway which offers easy to understand processing rates, no monthly fee, easy online application and more.

  • Braintree’s processing rates are 2.9% + $.30 per transaction (same as Paypal)
  • There are no monthly fees, no monthly minimums
  • Unlike Paypal the user never leaves your site to pay which looks more professional
  • Braintree can also be used in combination with Paypal
  • There is an easy 1 page online application and in most cases you can start processing immediately
  • Easier PCI compliance

 

To get started with Braintree go to General–>Payments–>Gateway

Choose Braintree from the dropdown and then select the Sign up link

Fill out the online application and start accepting credit cards

Any questions or issues please contact us via the helpdesk

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Scheduled Maintenance Tonight 2/17 9:00pm Admin Area

February 17, 2014

Scheduled maintenance tonight 2/17 9:00pm PST.  The admin server will be rebooted and there will be a short maintenance window tonight.  This must be done ASAP to resolve the admin downtime issue experienced earlier today.  The admin site is currently running but to fully resolve the issue and ensure it does not happen again we will be performing a series of reboots during the maintenance period.   During the reboots both the store admin area and the email server will be temporarily unavailable.  Maintenance is expected to last between 15 and 30 minutes.

 

All sites will operate as normal during the maintenance period.

Store Admin Down

February 17, 2014

As of 4:25pm PST the store admin area is not working.  A security error is shown in place of the normal screen.  We are actively working to get the issue resolved and expect a resolution within the next 15-30 minutes maximum as we work with our hosting company to restore access.

Sorry for the inconvenience, we are aware of the problem and working on a resolution shortly.  All stores and other services are working as normal.

4:59pm

Still working with a technician at Rackspace to resolve the store admin issue.  It should be resolved very soon, working on final fixes now.   Sorry for the delay.

Sites are operational.

 

5:04pm

The admin area is working as normal.