Archive for June, 2010

Holiday Support Hours

June 30, 2010

This weekend is the July 4th holiday and StoreSecured will be operating on limited support hours from Friday July 2nd – Monday July 5th.

Live Chat Support will be available 7am-4pm PST on both days. Normal chat support hours will resume on Tuesday July 6th.

The staff here at StoreSecured wishes everyone a safe and fun Independence Day.

New Features

June 22, 2010

Added the ability to turn on/off the captcha image verification system. Go to General–>Other Settings to modify this setting.

Added the ability to edit attribute intersections via the user interface. This includes linking to the attribute intersections from the item edit screen and the ability to change the add new intersections for an item.

Statistics Reset

June 21, 2010

An error has been detected in the statistics compilation from approximately June 19th forward. Due to this issue we will be resetting all statistics back to June 19th temporarily in order to recompile the statistics for these days. We expect this issue to be resolved by the end of the day today and all statistics will be correct after that time.

Scheduled Maintenance, June 19th 11pm

June 16, 2010

StoreSecured will be conducting scheduled maintenance this saturday evening June 19th at 11pm. Details are below:

Time: 11:00pm PST
Date: June 19th
Timeframe: 1-2 hours

What will customers see?
Any customers who come to your store during this time will see a maintenance message asking them to return in 1-2 hours.

What will be unavailable?
The store admin area and all websites will be in maintenance mode. Email and ftp services will be operating as normal during this time.

What will be done during the maintenance?
We will be upgrading and performing regular maintenance on the database servers.