Archive for December, 2011

SSL Certificate Updated

December 22, 2011

The Storesecured shared SSL certificate was nearing expiration and has now been renewed and updated.  Please note that this change is transparent and will not affect your shoppers in any way.  If you have chosen to display the SSL seal on your website at checkout then you will notice that the seal has been changed has well.  This is the only visible change from the SSL update.

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Special Holiday Support Schedule

December 20, 2011

Due to normal support slowness starting just before the holidays we will be running live chat support on a revised holiday schedule.

Live Chat

Thu Dec 22nd 7am-3pm

Fri Dec23rd 7am-3pm

 

Mon Dec 26 – Fri Dec 30  11am-1pm

Normal live chat schedule resumes Monday January 2nd.

 

All times are PST

 

Support requests will still be monitored regularly and all websites monitored as normal for uptime etc during this holiday period.

Merry Christmas and Happy Holidays to all of our merchants and their families.