StoreSecured Support

Experiencing problem with UPS real-time rates

This is to inform you that we are currently experiencing problem with the realtime rates of UPS. Their API is throwing an error exception instead of returning realtime rates. We strongly recommend to our valued customers to setup custom shipping methods as a replacement of UPS rates so that your customers can complete the checkout […]

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Preview Your Invisible Items on Your Website

StoreSecured has added a provision in software to preview invisible items on your website. Before this change it was not possible for merchants to preview invisible items on their online store/website. How can you preview an invisible item?Go to Inventory > Items > View/Edit menu optionClick at the “Edit” link for the invisible item you

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Integration with the latest API of USPS Shipper

This is to update you that we have integrated the latest version of USPS (United States Postal Service) API in our system. After this change, the shipping rates which were not getting returned in the older version of USPS API have started appearing now (Especially the “First-Class International Package Service” shipping option for international shipments).

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Allowable countries for registration or shipment

For our new merchants, you can choose which countries should be shown to your customers for registration or shipment. For instance, if you only want to send orders to the United States and Canada then you can select only United States and Canada countries from “Selected Countries” dropdown on Allowable Countries page. You can access

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