Posts Tagged ‘support’

Holiday Support Hours

May 24, 2010

Support will be operating on modified hours for the memorial day holiday weekend.

Friday May 28th 7am-3pm PST

Monday May 31st Closed

Normal support hours will resume Tuesday June 1st.

Phone Support Hours

April 5, 2010

Effective Monday April 5th phone support hours will change slightly.

New phone support hours

8:00am-2:00pm Pacific Time

Old phone support hours

8:30am-2:30pm Pacific Time

Chat support hours are unchanged.

Modified Support Hours

March 8, 2010

From March 8th-March 26th support will be open modified hours.  Regular support hours will resume after March 26th.

Modified Hours (March 8th-March 26th)

Phone 7:00am – 1:00pm Mon – Fri

Chat 7:00am – 6:00pm Mon – Fri

Regular Hours (resumed after March 26th)

Phone 8:30am – 2:30pm Mon – Fri

Chat 6:00am – 8:00pm Mon – Fri

All times are Pacific.

Support requests and emails can always be submitted 24 hours a day.

Presidents Day Holiday Support Hours

February 14, 2010

StoreSecured will be operating on a limited schedule for the Presidents Day Holiday, Monday February 15th.

Phone support will be closed

Live Support open 7am-4pm PST

Normal support hours will resume on tuesday February 16th.

Christmas Holiday Support Hours

December 14, 2009

StoreSecured support will be operating on a limited schedule for the Christmas and New Year Holidays.  Please view the holiday support hours below.

All times are local California Pacific Time

Live Chat

Mon Dec 21 7:00am – 7:00pm

Tue Dec 22 7:00am – 7:00pm

Wed Dec 23 7:00am – 7:00pm

Thu Dec 24 7:00am – 3:00pm

Fri Dec 25 Closed

Mon Dec 28 7:00 – 3:00pm

Tue Dec 29 7:00 – 3:00pm

Wed Dec 30 7:00 – 3:00pm

Thu Dec 31 7:00 – 3:00pm

Fri Jan 1 7:00 – 3:00pm

Thankyou to all of our customers for your continued support.  Have a wonderful Christmas and New Years

Thanksgiving Support Hours

November 21, 2009

StoreSecured support will be operating on a limited schedule for the Thanksgiving Holiday.  Please view the holiday support hours below.

All times are local California Pacific Time

Live Chat

Mon Nov 23 Normal

Tue Nov 24 7:00am-8:00pm

Wed Nov 25 7:00am-8:00pm

Thu Nov 26 8:30am-2:30pm

Fri Nov 27 8:30am-2:30pm

Phones

Mon Nov 23 Normal

Tue Nov 24 8:00am-1:00pm

Wed Nov 25 8:00am-1:00pm

Thu Nov 26 Closed

Fri Nov 27 Closed

 

Thankyou to all of our customers for your continued support.  Have a wonderful Thanksgiving.