We are excited to announce the launch of a new “Abandoned Carts” page within the admin panel. This valuable tool provides merchants with a comprehensive overview of customer activity, including abandoned shopping carts.
Key Features:
> Detailed Cart Information:
View a complete list of abandoned carts, including:
- Customer name (if available)
- Traffic source (e.g., Google, social media)
- Device used (desktop, mobile, tablet)
- Time of abandonment
- Number of items added to the cart
> Active and Historical Carts:
The list includes both active carts (where customers are currently adding items) and older carts that may not have been previously processed.
> Automatic Removal:
Abandoned carts older than 2 months will be automatically removed from the system.
> How to Access This Page:
To access the new “Abandoned Carts” page, navigate to Orders > Abandoned Carts within the admin panel.

We believe this new feature will provide valuable insights into customer behavior and help you identify opportunities to recover lost sales. We welcome your feedback on this new feature. Please don’t hesitate to contact our support team if you have any questions or encounter any issues.
Sincerely,
Store Secured, LLC