I wanted to take a moment to thank all of the merchants who have already taken advantage of our new feedback system over the first few days of its launch. We are receiving excellent feedback and ideas from all merchants and are now able to see a clearer picture of what is most important and […]
Feedback system thanks! Read More »
We are excited to announce a new way to gather feedback from valuable merchants like yourself. Introducing the feedback tab. This tab is now on the side of all administrative pages. Click on the tab from any page while editing your store to see the current top feedback from other merchants and visit our feedback
New Feedback System Read More »
This is a notice from PSI Gate for their gateway customers. Merchant Notification In order to better service you with reduced unscheduled outages, we are upgrading our processing hardware. To facilitate this process a scheduled outage will take place this weekend on: Sunday April 4, 2010 between 3:00 am & 7:30am EST If you have
Notice from PSiGate for their customers Read More »
The order search page has been enhanced to support searching not just by a particular order id or customer id but also >= and <= a particular customer and order id.
Order Search Options Added Read More »
Did you know, its easy to switch to the new shipping system? Do you want to use the new shipping system but don’t want to have to recreate all of your shipping methods? Just place a support request asking to have your shipping transferred from the old to the new shipping area and we will
How to switch to the new shipping system Read More »
Coupons To all merchants who have requested shipping coupons, we are happy to report that they are now available. To add a shipping coupon Visit Marketing–>Coupons–>Add Add a coupon as you would normally but under Discount Available on, choose Shipping as the type Pick the shipping methods that the discount should apply to Hit Save
New Features Added (Shipping Coupons) Read More »
We regret to inform our merchants that from 12:30am – 8:30am this morning several StoreSecured merchants were experiencing shipping issues. This issue impacted only merchants who were using the OLD shipping system. During this time the system was incorrectly using the new shipping system for all merchants even those who had not chosen to use
Shipping Issue 3/22 Read More »
We would love to hear your feedback on the new item pages. Our staff has worked hard to improve the load speed of the edit and search based on customer feedback that they were previously too slow.
New Item Pages Speed Improvements Read More »
Added the ability to copy existing tax rates and shipping methods. The copy allows you to create shipping rates and taxes that are similar to existing rates. To create a copy: Click on the edit link for the tax rate or shipping method you wish to copy Click on the copy link, located at the
Added Shipping and Taxes Copy Read More »
From March 8th-March 26th support will be open modified hours. Regular support hours will resume after March 26th. Modified Hours (March 8th-March 26th) Phone 7:00am – 1:00pm Mon – Fri Chat 7:00am – 6:00pm Mon – Fri Regular Hours (resumed after March 26th) Phone 8:30am – 2:30pm Mon – Fri Chat 6:00am – 8:00pm Mon
Modified Support Hours Read More »
