Notices

Mail Server Issue Resolved

The StoreSecured mailserver, ie mail.storesecured.com, was not accepting incoming connections from approximately midnight-3:30am PST this evening.  Attempts to retrieve mail during this time were met with an error message.  Service to the mail server has been restored and emails delivered during the mail downtime are now being received from our backup server. We are sorry

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USPS Real-time Rates Restored & FedEx Real-time Notice

USPS Service Restored USPS real-time rate service has now been restored.  All stores are now upgraded and using the latest USPS real-time rate server.  We thank you for your patience while we worked to quickly get this fixed.  No action is required on your part to receive this update. FedEx Service Discontinues Old API Per

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Important USPS Real-time Shipping Errors – Action Required

Important if you are using USPS real-time rates this issue affects you please read below: As of Sunday April 1st 9:15am PST, all customers using USPS real-time rates are not receiving USPS shipping rates.  Please note that we are receiving the following error: USPS:API Disabled: Rate. This API has been retired. Please use RateV4.  If

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FedEx Upgrade Completed — Action Required

The FedEx upgrade has been successfully completed.   Action Required There are now 2 new FedEx fields in the StoreSecured FedEx setup which are required to be entered in order to use the upgraded version: FedEx Production Key and FedEx Password.  Until you enter this information your store will continue to use the old FedEx

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