Problems with latest Firefox browser, version 17

If you do not use the Firefox browser you can ignore this message.

Mozilla/Firefox browser users.  Please note that Mozilla/Firefox has released a new browser update as of the day before Thanksgiving ie Nov 21.  This latest version is version 17 and it is a significant change to the way that Firefox identifies their browser.  This update has broken several of the pages in our interface for managing stores.  Ie the pages at .  Note that this does not affect the stores, only the administrative interface.



If you have not yet upgraded your Firefox browser I would suggest that you hold off on doing so until we are able to get a fix in place.  If you have already upgraded and are having trouble managing your store you have 2 options for the short term:

  1. Downgrade to an older version of Firefox, before version 17
  2. Use a different browser temporarily, I would personally recommend Google Chrome


We will be working on applying fixes to our management software to accommodate the latest Firefox browser as quickly as possible however this will probably take at least a few days to accomplish.  Note that due to the Thanksgiving holiday most of our vendors etc are shut down and we also need to get fixes from them which complicates the issue a bit.


We will post a notice to the blog as soon as the Firefox version 17 issue is resolved.  If you have any questions or comments please submit a support request.


Happy Thanksgiving from the StoreSecured staff