Effective June 16th, 2018, StoreSecured will be turning off our support for TLS 1.0. We are doing so to comply with the latest PCI standards which require that support for TLS1.0 is disabled by June 30, 2018 at the latest. Potential Issues Please note that if you or your clients have very old browsers […]
PCI Compliance and TLS 1.0 Update Read More »
Effective immediately new bot security measures have been added to the payment pages for StoreSecured merchants. After multiple credit card declines a captcha will be shown to the user for them to prove that they are a human and not a bot. As the declines continue the captcha will be shown each time and verification
Payment Page Captcha Added Read More »
Important note for customers who use Authorize.net as the payment gateway. Between approximately 9:30am and 12:30pm today 8/15, Authorize.net had several periods of slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net. We urge merchants who use Authorize.net to check
Authorize.net Performance Issues 8/15 Read More »
Special alert to our merchants who use Google Chrome. Google Chrome has put out an update today which breaks the editor tool that is used inside of StoreSecured. Please note that when using the latest google chrome browser with Storesecured’s editor all of your editor content appears empty and if edited will result in losing
Google Chrome User Special Alert …Important Read More »
This morning, 3/21, StoreSecured experienced an issue that affected the successful loading of some of the pages in the application used to manage stores. Note that this issue did not affect actual store loading or any other areas beyond the editing of stores. The error was the result of a problem with a windows security
Portal issue 3/21/2017 (Resolved) Read More »
2:55pm PST The email server has been restored from the most recent backup file and all email accounts are now operating as normal. There was downtime of approximately 1 hour and any emails sent during that time will still be received. **IMPORTANT** Please note that the last backup which we restored from was done at
Email Server Failure 2/13 2:00pm PST Read More »
StoreSecured now includes support for Google Rich Cards. There is nothing that you need to do to receive this change, it will be automatically included on all item detail pages with support for products and reviews. From Google’s site… For site owners, this is a new opportunity to stand out in Search results and attract
New Feature — Rich Cards Support Read More »
StoreSecured now supports the ability to export order information in the Linnworks format for easier printing and management of shipping label generation. This is a beta feature that we hope to gather feedback from merchants To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable Linnworks Hit
New Feature — Export to LinnWorks Read More »
Live chat will be closed Monday December 26th – Friday December 30th so that our employees can spend time with their families. Email and support tickets will be available as normal. Regular chat support will resume on Monday January 2nd.
Christmas Holiday Live Chat Closures Read More »
Important note for customers who use Authorize.net as the payment gateway. Between 11:49am and 12:26pm today 12/6, Authorize.net had severe slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net. As of 12:26pm Pacific time Authorize.net had resolved these issues. We
Authorize.net Performance Issues 12/6 Read More »
