Authorize.net Performance Issues 8/15

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Important note for customers who use Authorize.net as the payment gateway.

Between approximately 9:30am and 12:30pm today 8/15, Authorize.net had several periods of slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net.  We urge merchants who use Authorize.net to check your transactions in the Authorize.net portal that occurred during this time for any duplicate orders or orders with payments that StoreSecured did not receive notice of.  Please note that during this time many attempts to charge customer credit cards were met with a timeout message or an error from Authorize.net and thus StoreSecured may not know the final status of those charges.

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