Please note the following special support hours for the Christmas holiday. Regular support hours apply until Thu 12/20 Fri 12/21 : Live chat 7am-3pm Mon 12/24 – Tue 12/25 : Chat Closed Wed 12/26 – Fri 12/28 : Live chat 7am-3pm Mon 12/31 – Tue 1/1 : Live chat 7am-3pm Regular support hours resume Wed 1/2
Christmas Holiday Support Hours Read More »
The issues previously reported with Firefox version 17 have been resolved. All functionality should now be working in Firefox version 17 for the admin area. If anyone is using Firefox 17 and having any issues at this time please let us know via support request.
Firefox 17 Problems Resolved Read More »
If you do not use the Firefox browser you can ignore this message. Mozilla/Firefox browser users. Please note that Mozilla/Firefox has released a new browser update as of the day before Thanksgiving ie Nov 21. This latest version is version 17 and it is a significant change to the way that Firefox identifies their browser. This update
Problems with latest Firefox browser, version 17 Read More »
Please note special support hours for the thanksgiving holiday. Thursday 11/22 – Support closed for thanksgiving Friday 11/23 – Live chat 7am-3pm, Phones closed Monday 11/26 – Normal support hours resume Have a great Thanksgiving!
Thanksgiving Support Hours Read More »
1) Store Blog Basic blog functionality is now available to all stores. The blog functionality is now in beta mode and includes the ability to add blog posts for immediate publishing or to be published at a later scheduled date/time. To enable blog functionality go to General–>Other Settings and check the box labelled Enable
New Features Available – Blog and Reordering Read More »
The StoreSecured mailserver, ie mail.storesecured.com, was not accepting incoming connections from approximately midnight-3:30am PST this evening. Attempts to retrieve mail during this time were met with an error message. Service to the mail server has been restored and emails delivered during the mail downtime are now being received from our backup server. We are sorry
Mail Server Issue Resolved Read More »
1) Attribute Inventory Update (**IMPORTANT**) Items with attributes will now have their main quantity automatically updated based on the quantity total of the attributes and/or attribute intersections. For example if you have a t-shirt with both colors and sizes and you are keeping track of the colors and/or sizes we will automatically update the total
New Features Available — Important Attribute Stock Qty Changes Read More »
2 new features are now available 1) Social Integration for items, ie Facebook and Twitter 2 new variables are available in all types of item layouts OBJ_FACEBOOK_LIKE_OBJ – Facebook LIKE Button (if enabled) OBJ_TWITTER_TWEET_OBJ – Twitter TWEET Button (if enabled) If inserted into your item layout and enabled these variables will show the appropriate Facebook
New Features, Social Integration and Featured Item Changes Read More »
All of the Google Adwords credits that we were given have now been requested and sent off. If we receive more in the future we will let everyone know.
Adwords Credits Gone Read More »
Google has recently sent us several codes for a $100 credit with Adwords. These can only be used by new Google Adwords customers. If you are interested in using one of these credits please send us a support request with the title Google Adwords Credit. They will be available on a first come first served
Google Adwords $100 Credit Read More »
