Maintenance Completed
The maintenance has been completed. All sites and services are running as normal. Any questions or comments please send an email to support@storesecured.com
Maintenance Completed Read More »
The maintenance has been completed. All sites and services are running as normal. Any questions or comments please send an email to support@storesecured.com
Maintenance Completed Read More »
===================================================== **Merchant Action Requested for Custom Domain Names** ===================================================== If your store uses a custom domain name, for instance www.mystore.com the following instructions apply to you. If your store is only available at a subdomain, for instance, mystore.storesecured.com or mystore.easystorecreator.com the below information does NOT apply. ===================================================== In order to take full advantage of the
Merchant Action Requested – DNS Change Read More »
Scheduled maintenance period Friday 4/15 9:00 pm – 2:00 am Pacific time for server hardware upgrades and migration. During the maintenance window there will be expected downtime of between 30-60 minutes during which a maintenance message will be shown in place of the sites. For the remainder of the maintenance period sites will be running
Scheduled Maintenance 4/15 9:00pm PST Read More »
StoreSecured now supports the ability to calculate the total for promotion validity based on only the items that are valid for a promotion vs the entire order total. To change this functionality please visit General–>Checkout Settings Find the field labelled Apply Promotions Choose the radio button labelled Apply promotions on total of selected items The
Promotions New Feature Read More »
On Sunday March 20th between approximately 9:00am and 10:15am Pacific time StoreSecured experienced slowness on the management portal. All requests to login to the management portal received errors and anyone already logged in was experiencing extreme slowness in managing their stores. The issue was resolved as of 10:15am. We are sorry for any inconvenience.
Manage Portal Slowness 3/20/2016 Resolved Read More »
On average, a website on CloudFlare loads twice as fast for its visitors, sees 65% fewer requests and saves 60% of bandwidth. The basic Cloudflare service with StoreSecured is FREE and offers the following advantages: Save bandwidth – Web traffic is routed through our intelligent global network. We automatically optimize the delivery of your web
Cloudflare Service Read More »
The third party, desk.com, who provides both our live chat and support system has been having serious issues for the past 2 days. We have expected it to be fixed relatively quickly but this is still an issue. Because of these problems we cannot activate live chat and merchants cannot submit new support requests and
Live Chat/Support Ticket Issues Read More »
We now support the ability to show a shopper their most recently viewed items on the view cart page. There is also a new linkable page recently_viewed_items.asp that will show a shoppers entire list of most recently viewed items. The recently viewed items page can be added to any navigation bar or as a manual
New Feature: Recently Viewed Items Read More »
At approximately 1:00pm PST one of the StoreSecured servers required an emergency reboot in order to properly function. The reboot took approximately 15 minutes (due to a long update being applied at restart) and during this time all customer facing sites and the manage backend showed an error message about being unable to connect to the database. As
15 mins Unscheduled Downtime Read More »
Live chat will be closed on Thursday December 24th – Friday January 1 and close early, 12:30pm, on Wednesday December 23rd so that our employees can spend time with their families. Email and support tickets will be available as normal. Regular chat support will resume on Monday January 4th. Happy Holidays from our families to
Christmas Holiday Live Chat Closures Read More »