Notices

This notice is for merchants who use the BluePay payment gateway. This weekend Bluepay was experiencing security certificate errors. Each time StoreSecured tried to connect to Bluepay to process credit cards we were met with a error stating that the “certificate authority is invalid”. This error means that there is a trust issue with the […]

We are currently experiencing an issue with our manage server, ie http://manage.storesecured.com   We are aware of the issue and actively working to resolve it.  We expect resolution in approximately 15 mins.   All email and stores are operating as normal.   Update: 5:13am The issue has been resolved and the manage server is working

The email server is currently down and we are working to resolve the issue as quickly as possible.   The email service went down at approximately 6:00 am PST.  Please note that emails sent while the server is down will NOT be lost, they will be delivered once the mail server is back up.   We

Updated 10:40 am Authorize.net made some changes last night which were causing invalid certificate errors on transaction calls.  The issue has been resolved and Authorize.net transactions are now processing as normal. ==================================== Original Post As of midnight Tuesday July 22nd, StoreSecured is experiencing errors on all Authorize.net transactions.  The error message states that our certificate

Effective April 22, AOL has changed their email policy to tell other email servers if you see mail from a AOL user, but AOL didn’t send it, please do not deliver it.   This follows a similar change from Yahoo about a week ago.  Read more about the Yahoo change here.   What does this mean for you? It means

As of yesterday 4/20 at 5:32pm Pacific Microsoft is once again accepting our email.   So far we have received no communication from Microsoft stating that the block was removed however this does appear to be the case.  All messages are being delivered as normal.   After reading the previous blog posts about the block if

Yahoo has recently added a new email policy that tells other email servers if you see mail from a Yahoo user, but Yahoo didn’t send it, please do not deliver it.   This is a huge change to the way that email has always worked.     What does this mean for you? It means that you can

What does the block mean? We have received several questions about what it means to be blocked by Microsoft and what emails are not going out.  Any emails sent from our service to any of the email services owned by Microsoft are being rejected.  This means that emails to hotmail.com, live.com, msn.com, outlook.com and microsoft.com are all

Currently all email from both StoreSecured email servers is being blocked by the Microsoft network.  This includes domain names such as hotmail, live.com, msn.com and microsoft.com.  We are working as quickly as possible to resolve the issue but resolution depends on a manual unblock by Microsoft staff.   Mail sent to any of these domain names

We have recently received several inquires asking if StoreSecured was affected by the OpenSSL security flaw that was recently discovered.  The answer is no, we are not affected.  StoreSecured uses Windows servers and as such we do not utilize OpenSSL and are NOT affected by this security issue.   If you have not heard about the