BluePay Security Certificate Issue

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This notice is for merchants who use the BluePay payment gateway.

This weekend Bluepay was experiencing security certificate errors. Each time StoreSecured tried to connect to Bluepay to process credit cards we were met with a error stating that the “certificate authority is invalid”. This error means that there is a trust issue with the Bluepay security certificate. After verifying that the Bluepay site was still up and properly functioning and had a valid ssl certificate handling was added to allow the checkout process to get around the Bluepay certificate issues. At this time we believe that Bluepay updated their security certificate over the weekend and there is some sort of error with that certificate which is causing these errors. If you use the Bluepay payment gateway and had any customers who reported receiving this error the issue was corrected earlier today and the transaction can be retried.


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