Live chat will be closed Monday December 26th – Friday December 30th so that our employees can spend time with their families. Email and support tickets will be available as normal. Regular chat support will resume on Monday January 2nd.
Christmas Holiday Live Chat Closures Read More »
Important note for customers who use Authorize.net as the payment gateway. Between 11:49am and 12:26pm today 12/6, Authorize.net had severe slowness and errors with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net. As of 12:26pm Pacific time Authorize.net had resolved these issues. We
Authorize.net Performance Issues 12/6 Read More »
Important note for customers who use Authorize.net as the payment gateway. Starting at 8:35am today Authorize.net had several issues with their API calls which resulted in errors and time outs for customers who tried to process credit cards with Authorize.net. As of 1:27pm Pacific time Authorize.net had resolved these issues. We urge merchants who use
Authorize.net Degraded Performance Issues 11/21 Read More »
StoreSecured now supports the ability to make your custom domain name the secure name for your store as well. Ie currently if you have a name like http://www.mysite.com your secure url during checkout might be something like https://mysite.storesecured.com The new functionality will allow you to keep your custom domain name active for the entire checkout
New Feature – Secure Custom Domain Names Read More »
StoreSecured now supports the ability to export order information in the Stamps.com format for easier printing and management of shipping label generation. This is a beta feature that we hope to gather feedback from merchants To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable Stamps.com Hit
New Feature — Export to Stamps.com Read More »
StoreSecured now supports the ability to export order information to the ShipStation website for easier printing and management of shipping label generation. This is a beta feature that we hope to gather feedback from merchants To enable this feature please visit General–>Other Settings Check the box at the very bottom labelled Enable ShipStation 2
New Feature — Export to ShipStation Read More »
Important changes regarding credit card data storage. Due to the ever changing PCI landscape and increasingly stringent PCI rules and regulations, moving forward StoreSecured will no longer store full credit card numbers. Storing this information causes increased potential risk and PCI burden for StoreSecured and all our merchants. Effective 9/1/2016 ONLY the last 4 digits
Important data storage change Read More »
Scheduled maintenance period Friday 7/22 9:30pm – 10:30pm Pacific time. During the maintenance window there will be expected downtime of approximately 15-30 mins for stores and the management portal. A maintenance message will be shown on stores during the downtime. For questions, comments or concerns please email support@storesecured.com
Scheduled Maintenance 7/22 9:30pm PST Read More »
Scheduled maintenance period Wednesday 4/27 9:00 pm – 11:00 pm Pacific time for email server hardware upgrades and migration. During the maintenance window there will be expected email downtime of between 30-60 minutes. During the email downtime users will be unable to login, retrieve or send email. Incoming emails will be stored in our
Scheduled Maintenance 4/27 9:00pm PST Read More »
Recently we have gotten a few queries from customers after the switch to using the CloudFlare services and I wanted to take a explain caching for those of you who are curious. Part of the service that CloudFlare offers by default is a caching mechanism which saves your stores images, css and js files
CloudFlare, Caching, Bandwidth & Speed Read More »
