FedEx Scheduled Service Interruptions

Dear Valued FedEx Customer:

Please be advised that there will be temporary service interruptions in January 2009 due to system updates and our quarterly corporate load. Customers using FedEx Web Services, FedEx Ship Manager® API and FedEx Ship Manager® Direct solutions within our test and production environments will experience outages.
The FedEx test and production environment is scheduled to be unavailable during the following service interruptions:

Saturday, Jan, 3, 2009: Tracking services will be unavailable beginning 9 p.m. CST until 11 p.m. CST.

Saturday, Jan. 10, 2009: Rating, shipping, account validation, dispatch and tracking services will be unavailable beginning at 9 p.m. CST until 1 a.m. CST on Sunday, Jan. 11, 2009.

Saturday, Jan. 17, 2009: All systems and services will be interrupted beginning at 9 p.m. CST until 3 a.m. CST on Sunday, Jan. 18, 2009.

Please ensure that your appropriate team members are aware of these temporary service interruptions.

We regret any inconvenience. If you have any questions or need technical assistance, please send an e-mail to

Thank you for using FedEx.
The Web Integration Solutions Team