StoreSecured will be performing maintenance on our database server Wednesday 12/23 at 9:00pm PST. We expect this maintenance to last between 30 mins and 2 hours. We will be restarting the database server to apply several operating system updates and also performing physical maintenance on the server. There will be no changes to the interface […]
Important Maintenance Notice 12/23 9:00pm Read More »
As part of StoreSecured’s PCI Compliance as a service provider we are now required to track the bank that each of our merchants uses to process credit card transactions. Therefore we are asking all merchants to please submit this information at your convenience. Email To: bank@storesecured.com Subject: Processing Bank Body: Your store id and the
Important PCI Question for all stores Read More »
StoreSecured support will be operating on a limited schedule for the Christmas and New Year Holidays. Please view the holiday support hours below. All times are local California Pacific Time Live Chat Mon Dec 21 7:00am – 7:00pm Tue Dec 22 7:00am – 7:00pm Wed Dec 23 7:00am – 7:00pm Thu Dec 24 7:00am –
Christmas Holiday Support Hours Read More »
To activate the search go to the view/edit screen and click on the Search link at the top right side of the page as shown in figure 1 below. Figure 1 When you click on the Search link a search area will appear. Figure 2 shows the search screen. Figure 2 The search box is
Using the new Search Read More »
StoreSecured has added additional sending security for all merchants using the StoreSecured mail server which will enhance the deliverability of your emails. This additional security is added in the form of SPF records and domain keys for all currently hosted domains. What is SPF? SPF allows e-mail administrators the ability to specify which Internet hosts
Email SPF and Domain Keys Added Read More »
Don’t use the catch-all email addresses for your domain name, instead use email aliases A catch-all is a way to collect all email sent to a domain name that does not have its own email inbox. Many merchants use this to collect email that is sent to different email addresses in a single inbox. The
2 Tips to Reduce your Email Spam Read More »
User defined fields are used for questions that don’t have a predefined list of choices but require customer input. For example user defined fields can be used to ask the customer for a name to be used for personalization of an item, date of birth etc. The user defined field name is shown to the
User Defined Fields Read More »
StoreSecured support will be operating on a limited schedule for the Thanksgiving Holiday. Please view the holiday support hours below. All times are local California Pacific Time Live Chat Mon Nov 23 Normal Tue Nov 24 7:00am-8:00pm Wed Nov 25 7:00am-8:00pm Thu Nov 26 8:30am-2:30pm Fri Nov 27 8:30am-2:30pm Phones Mon Nov 23 Normal Tue
Thanksgiving Support Hours Read More »
Several pages have a settings link at the top right as indicated in the Figure 1. The Settings link can be used to enable/disable various fields on the add/edit screen depending on your personal usage. You can enable the fields you regularly use and disable those that you do not use. This is normally a
Using Settings to show/hide fields Read More »
The following notice relates to customers who are currently using the quickbooks export. If you are not using the QuickBooks export functionality you can disregard it. For customers who are using the Quickbooks export it has been updated. Please download the latest bin.zip file by clicking here Once it is downloaded please extract it to
QuickBooks Export Important Update Read More »
