Important information for merchants who using USPS real time rates. Effective Saturday night USPS changed the rate names for several of their standard services. If you are excluding USPS rate names from display and using USPS real time rates you may need to update your exclusions for the new names.
USPS Service Name Changes Read More »
Effective Saturday August 3rd evening all stores will be switched to a log in method based on email address INSTEAD of user name. To prevent confusion or problems, all existing customers will be able to log in using EITHER a user name OR email address. New customers will no longer be asked to choose
Important: Log in change coming Read More »
Social Integration with Pinterest for items and blog 1 new variables are available in all types of item layouts OBJ_PINTEREST_PINIT_OBJ –Pinterest LIKE Button (if enabled) If inserted into your item layout and enabled these variables will show the appropriatePinterest graphics for users to share items with their friends on the social network. Important Notes: We have
New Feature – Pinterest Pinit Button Read More »
If you are a StoreSecured merchant who is using the MaxMind Minfraud system please note that MaxMind will be discontinuing the use of the old Score field at the end of this year in favor of the newer Risk Score. If you have not already done so please set your Risk Score rejection score within
Important Information for Maxmind MinFraud Users Read More »
A new report is now available to show the searches that customers are requesting. Go to Inventory–>Reports–>Inventory Searches Search by date range to see the number of searches performed during that time frame. A search phrase can be added to limit the report to only show searches matching a particular word, phrase etc.
New Feature: Inventory Search Report Read More »
The StoreSecured mail server was down from approximately 3:45am to 4:45 am PST Saturday morning. We are sorry for any inconvenience. Our team was immediately alerted that an error occurred in our .NET install after a routine Windows update and it was repaired. Any email that was missed during this downtime will automatically be delivered
Mail Server Downtime Read More »
Blog Summary Changes The blog summary handling has been modified to include a separate summary field. Merchants can now define a special blog summary which will be shown on the main blog page instead of the full blog post. This replaces the previous handling where we were automatically cutting down the full blog post to
Important Changes – Blog Summary and Abandoned Purchase Email Read More »
1) Abandoned Purchase Email Functionality is now available to email customers who do not complete the checkout process after a certain number of minutes. Note that this email can only be sent if a customer starts the checkout process and gives their email address. If checkout is not started no personal information is known
New Features Available – Abandoned Purchase Email and Shipping Estimator Default Read More »
StoreSecured will be upgrading our email server software to the latest version of Smartermail this Sunday, May 12th at 9:00pm PST. We expect the upgrade to be relatively quick with only a few short periods of downtime between 9-10pm PST. During maintenance the email servers will, at times, be temporarily unavailable for sending/receiving email.
Email Scheduled Maintenance Read More »
To change your password just log in to web mail, if your password does not meet the strength requirements you will be prompted to change it. What if I don’t know an existing password? If you don’t know the password for a inbox you can reset it by logging in as the main email admin
Instructions to change email passwords Read More »
