Notices

StoreSecured is currently experiencing issues with the import/export service for all stores. The support and development teams are aware of these issues and are currently working to resolve the issues. Please note that any imports/exports requests at this time will receive an error. Once the import/export is again working we will re-run all failed requests […]

USPS appears to have modified the names and functionality of their realtime shipping especially for international shipments. StoreSecured staff detected errors occurring on some realtime shipping transactions, especially those for international shipments starting at 2am Sunday January 2nd, 2011. StoreSecured has updated our handling to support these new rate names and functionality for USPS international

StoreSecured will be operating on limited support hours from Monday December 20th – Friday December 31st. Live Chat Support will be available as follows below. Normal live chat support hours will resume on Monday January 3rd. Live Chat Hours PST Dec 20 7:00am-4:00pm Dec 21 7:00am-4:00pm Dec 22 7:00am-4:00pm Dec 23 7:00am-4:00pm Dec 24 8:00am-3:00pm

This week is the Thanksgiving Holiday and StoreSecured will be operating on limited support hours from Wednesday November 24th – Monday November 29th. Live Chat Support will be available as follows below. Normal live chat support hours will resume on Tuesday November 30th. Live Chat Hours PST Wednesday November 24th, 7am-4pm Thursday November 25th, Closed

1:15pm PST We have been informed by our hosting provider that the downtime was a result of a failure in the load balancer. The load balancer is a small machine that manages all of the servers that we operate and decides where to send traffic, ie which server is the least busy. With it down

UpdateMicrosoft did remove this warning within about 20 minutes of it going up. We have yet to hear from them besides the email we received saying they would review our site in about 2 business days. Original PostIf you are receiving an error upon going to the admin console please note that we are aware

This weekend is the Labor Day Holiday and StoreSecured will be operating on limited support hours from Friday September 3rd – Monday September 6th. Live Chat Support will be available 7am-3pm PST on both days. Normal chat support hours will resume on Tuesday September 7th. The staff here at StoreSecured wishes everyone a safe and

This weekend is the July 4th holiday and StoreSecured will be operating on limited support hours from Friday July 2nd – Monday July 5th. Live Chat Support will be available 7am-4pm PST on both days. Normal chat support hours will resume on Tuesday July 6th. The staff here at StoreSecured wishes everyone a safe and

An error has been detected in the statistics compilation from approximately June 19th forward. Due to this issue we will be resetting all statistics back to June 19th temporarily in order to recompile the statistics for these days. We expect this issue to be resolved by the end of the day today and all statistics