Update 10:35pm Service has been restored to all sites as of 10:30pm. We are currently monitoring the servers very closely and are prepared to move sites if further downtime occurs and a change is necessary. We also have some good leads regarding which actual sites were being attacked and those sites have been temporarily isolated.
Some merchants have come onto live chat with questions about sites possibly being back up, ie orders appearing all of the sudden even though their site is down. Please note that we have started updating the IP’s for some merchant websites to new locations. In most cases these IP updates will take at least 24
Updated Site Status Read More »
The following notice is to merchants who manage their own DNS. In preparation for possible site moves tonight due to the denial of service attacks. Please update the TTL on your DNS record to be as low as possible, ie usually 300. If we manage your DNS, do not worry about this, its already done.
Update 11:36am I just spoke to Rackspace again to see how the situation is coming and I was given some bad news. They said they will NOT flip the switch again to even try to route traffic to us until midnight tonight. This means all sites will be down until at least midnight. They said
Denial of Service Attack Update 1/12 Read More »
