StoreSecured will be operating on limited support hours from Monday December 20th – Friday December 31st. Live Chat Support will be available as follows below. Normal live chat support hours will resume on Monday January 3rd. Live Chat Hours PST Dec 20 7:00am-4:00pm Dec 21 7:00am-4:00pm Dec 22 7:00am-4:00pm Dec 23 7:00am-4:00pm Dec 24 8:00am-3:00pm […]
Christmas and New Years Holiday Support Hours Read More »
This week is the Thanksgiving Holiday and StoreSecured will be operating on limited support hours from Wednesday November 24th – Monday November 29th. Live Chat Support will be available as follows below. Normal live chat support hours will resume on Tuesday November 30th. Live Chat Hours PST Wednesday November 24th, 7am-4pm Thursday November 25th, Closed
Special Holiday Support Hours Read More »
1:15pm PST We have been informed by our hosting provider that the downtime was a result of a failure in the load balancer. The load balancer is a small machine that manages all of the servers that we operate and decides where to send traffic, ie which server is the least busy. With it down
Unexpected Downtime Resolved Read More »
UpdateMicrosoft did remove this warning within about 20 minutes of it going up. We have yet to hear from them besides the email we received saying they would review our site in about 2 business days. Original PostIf you are receiving an error upon going to the admin console please note that we are aware
Website Unsafe Warning Removed Read More »
3 new fields have been added for items these include the ISBN, UPC and MPN. ISBN stands for International Standard Book Number. It is a 10-13 digit number that uniquely identifies books. UPC stands for Universal Product Code. It is a 12 digit number that uniquely identifies products. MPN stands for manufacturer product number. It
New Item Fields Added Read More »
Scheduled maintenance will be performed Saturday October 2nd at 9:00pm pacific time. The maintenance will consist of a database update and will last approximately 30 minutes. During the maintenance all sites will show a message asking the user to return after the maintenance is complete. During this time mail and ftp services will continue to
Scheduled Maintenance Oct 2nd 9:00pm PST Read More »
StoreSecured has upgraded our mailserver from SmarterMail 6.5 to SmarterMail version 7.1 SmarterMail 7.1 has an improved webmail interface and additional functionality. You can read more about the new features by following the link below.New Features
SmarterMail Upgraded Read More »
Image Gallery Instructions To add gallery images to an item go to the New Item Edit Screen for the appropriate item. If you do not see the edit field labeled Gallery Images please enable it from the settings tab first. Choose the additional images that you wish to display using the image picker or image
New Feature Item Image Gallery Read More »
This weekend is the Labor Day Holiday and StoreSecured will be operating on limited support hours from Friday September 3rd – Monday September 6th. Live Chat Support will be available 7am-3pm PST on both days. Normal chat support hours will resume on Tuesday September 7th. The staff here at StoreSecured wishes everyone a safe and
Labor Day Holiday Hours Read More »
Scheduled Maintenance Sunday 8/1 9pm StoreSecured will be conducting scheduled maintenance this sunday evening August 1st at 9pm. Details are below: Time: 9:00pm PST Date: August 1st Timeframe: 1-2 hours What will customers see? Any customers who come to your store during this time will see a maintenance message asking them to return in 1-2
Scheduled Maintenance Sunday 8/1 Read More »
