Scheduled Maintenance Notices

Reminder of upcoming maintenance next Friday October 4th at 8:30pm PDT.  Please review the original blog entry for more information.

Beginning Friday October 4, 2013 at 8:30 PM Pacific Daylight Time all of the StoreSecured servers will be taken offline to be moved to a new facility.  They will be back online no later than Saturday October 5, 2013 at 2:30 AM Pacific Daylight Time.   During the maintenance all StoreSecured services will be offline

Mail server maintenance has been completed.  All email services are running as normal.   Note that the email server has been moved and all DNS now points to a new location.  If you are having any trouble connecting it could be that your DNS has not properly updated.  First try hitting CTRL + F5 to

The mail server is now down for scheduled maintenance, once it is back a new update will be posted.

StoreSecured will be performing an upgrade to our email server on Saturday 8/24 at 9:00 pm Pacific Time. The scheduled maintenance period will last approximately 30-60 minutes. During the maintenance Outgoing notification emails will be sent as normal Incoming emails will be queued for delivery once the maintenance is complete Email will not be accessible

StoreSecured will be upgrading our email server software to the latest version of Smartermail this Sunday, May 12th at 9:00pm PST.   We expect the upgrade to be relatively quick with only a few short periods of downtime between 9-10pm PST.  During maintenance the email servers will, at times, be temporarily unavailable for sending/receiving email.

This Friday evening sometime between 10pm-2am Pacific Time the manage server will be temporarily shut down for a windows software security upgrade.   This update will NOT affect customer websites it will only affect the ability to login and make changes to your website and the ftp server.  During the update merchants will be unable to login

This Friday night 8/17/2012 at 11:30pm PST there will be a scheduled downtime of approximately 1-2 hours.  This downtime will affect ALL StoreSecured services EXCEPT email.  We will be upgrading our network hardware including the load balancer and firewall to support IPv6. If you attempt to view your store, the admin interface, our sales website

This evening just past midnight PST there will be a scheduled downtime of approximately 30-60 minutes.  This downtime will affect only the admin interface, ie for managing stores, and the ftp server.  All stores will operate as normal during this time. If you attempt to login to the admin interface to manage your store or

Scheduled maintenance will be performed Sunday August 7th at 9:00pm pacific time. The maintenance will consist of database updates and internal security enhancements and will last approximately 30 minutes to 1 hour. During maintenance the sites and manage area will show the user a maintenance message asking them to return after the maintenance is complete.