Scheduled Maintenance Notices

Scheduled maintenance period Monday 9/1 8:30 pm – 9:30 pm PDT for server operating system updates.   During the maintenance window there will be expected downtime of between 5 – 15 minutes for each service.  We expect each service, ie mail, stores, admin, ftp etc to go through a brief outage period of approximately 5 mins while the server restarts and […]

Scheduled maintenance period Saturday 5/17 7:30pm-8:30pm PST for server hardware upgrades.   During the maintenance window there will be expected downtime of between 15 minutes – 30 minutes during which the mail, ftp and manage sections of the admin interface will NOT be accessible.  All services except email will be restored after the initial 15-30 minute downtime.  The email maintenance

Scheduled maintenance period Friday 4/18 9:00pm-10:00pm PST for load balancer update/preventative maintenance.   During the maintenance window there will be expected downtime of between 15 minutes – 60 minutes which  all store websites will be temporarily unavailable.  The admin services, ftp and email will remain operational.   Update 9:55pm The maintenance is complete.  It took longer than expected but all sites

Scheduled maintenance period Saturday 4/12 10:00pm-11:00pm PST for firewall replacement.   During the maintenance window all services, ie mail, ftp, websites, admin interface etc will be temporarily unavailable as the old firewall is turned off and the new one is started.   The downtime  is expected to last between 5 and 15 minutes.

Scheduled maintenance tonight 2/17 9:00pm PST.  The admin server will be rebooted and there will be a short maintenance window tonight.  This must be done ASAP to resolve the admin downtime issue experienced earlier today.  The admin site is currently running but to fully resolve the issue and ensure it does not happen again we

StoreSecured will be performing a firmware update on the firewall 1/11 at approximately 9:30pm PST.   The downtime will last approximately 5-15 minutes and all stores, email and the admin interface will be temporarily unavailable. Note this is a correction to the original notice.  The original notice said that maintenance would be done on 1/10

StoreSecured will be performing the final hardware upgrade before the holiday season tonight 11/9 at approximately 10:30pm PST.   The downtime will last approximately 15-30 minutes and all stores and the admin interface will show a maintenance message. During the maintenance All stores and the admin interface will show a maintenance message for approximately 15-30

StoreSecured will be performing an upgrade to our firewall and load balancer this Friday 10/25 between 11:00pm-11:59pm Pacific Time.   The downtime will last approximately 15-45 minutes during the maintenance window.   During the maintenance All services will be inaccessible for approximately 15-45 minutes during the maintenance  including email, ftp,  store management and stores.  All

Current Status The maintenance is now completed and all services are currently online and working as normal.     8:30 pm PDT Maintenance started and all devices were powered down and all services are now offline. 9:00 pm PDT Servers are physically being transported to the new data center. 10:40 pm PDT The servers have

Final reminder of upcoming maintenance tonight at 8:30pm PDT.  Please review the original blog entry for more information.  Please follow the blog, Facebook or our Help system pages for updates on the move.