Please note that effective November 1, StoreSecured has updated our internal store billing to use the Stripe payment gateway. Updates are still done via My Account–>Billing–>Update Payment method etc, but the update screens and receipts will look different. Please feel free to contact us at support@storesecured.com in case of any questions.
Stripe Payment Processor Integration for Store Billings Read More »
Scheduled maintenance period Saturday 10/10/2020 8:00 PM Pacific time for a period of approximately 2-3 hours. We will be performing scheduled maintenance of store management portal server as well as sites server. We expect the maintenance to last for 2-3 hours. This might cause a temporary downtime for the store management portal and sites. Email
Scheduled Maintenance 10/10 8:00 PM PDT Read More »
Scheduled maintenance period Saturday 9/26/2020 7:00 PM Pacific time for a period of approximately 2-3 hours. We will be increasing server storage of store management portal server. This will cause downtime for the store management portal. We expect the maintenance to last from 2-3 hours. Email will continue to operate as normal during the maintenance.
Scheduled Maintenance 9/26 7:00 PM PDT Read More »
We are currently experiencing a intermittent problem on the item search page in the manage portal. When searching for a item to edit the page sometimes returns a 502 gateway error message. We are aware of the issue and are actively working to try to resolve it. In the meantime we have provided
Problem with Portal Item Search Read More »
7:30am Pacific time We have seen no further issues at this time. It appears that Cloudflare has corrected the issue. ==================================== 7:13am Pacific time We have observed that all sites are again working. It appears that Cloudflare has resolved their issue and they are reporting a fix is in place and being actively monitored. ====================================
Temporary Cloudflare Outage (Resolved) Read More »
4:22am Pacific time Sites were down for approximately 20 minutes this morning due to a Cloudflare SSL and DNS issue. The sites are now mostly back up and operating with intermittent issues, it appears that the issue is mostly resolved but they are still working on it. =================================== 4:00am Pacific time We’ve identified that the
The maintenance has been completed. All sites and services are running as normal. The email server maintenance will be done at another time as there was not enough time to complete it tonight. Any questions or comments please send an email to support@storesecured.com
Maintenance Completed Read More »
Effective June 24th there will be several security changes to our email server to comply with PCI rules. Webmail will be moved from mail.storesecured.com to webmail.storesecured.com. (ONLY for Webmail). Webmail must be connected to securely, ie https vs http All connections to read/deliever mail should be done securely, using TLS (NOT SSL) connections TLS 1.0
Email Security Changes and Maintenance Period 6/24 Read More »
Special alert to our merchants who use Google Chrome. Google Chrome has put out an update today which breaks the editor tool that is used inside of StoreSecured. Please note that when using the latest google chrome browser with Storesecured’s editor all of your editor content appears empty and if edited will result in losing
Google Chrome User Special Alert …Important Read More »
This morning, 3/21, StoreSecured experienced an issue that affected the successful loading of some of the pages in the application used to manage stores. Note that this issue did not affect actual store loading or any other areas beyond the editing of stores. The error was the result of a problem with a windows security
Portal issue 3/21/2017 (Resolved) Read More »
