Scheduled maintenance period Saturday 10/10/2020 8:00 PM Pacific time for a period of approximately 2-3 hours. We will be performing scheduled maintenance of store management portal server as well as sites server. We expect the maintenance to last for 2-3 hours. This might cause a temporary downtime for the store management portal and sites. Email […]
Scheduled Maintenance 10/10 8:00 PM PDT Read More »
Scheduled maintenance period Saturday 9/26/2020 7:00 PM Pacific time for a period of approximately 2-3 hours. We will be increasing server storage of store management portal server. This will cause downtime for the store management portal. We expect the maintenance to last from 2-3 hours. Email will continue to operate as normal during the maintenance.
Scheduled Maintenance 9/26 7:00 PM PDT Read More »
We are currently experiencing a intermittent problem on the item search page in the manage portal. When searching for a item to edit the page sometimes returns a 502 gateway error message. We are aware of the issue and are actively working to try to resolve it. In the meantime we have provided
Problem with Portal Item Search Read More »
Scheduled maintenance period Saturday 7/20/2019 11:45pm Pacific time for a period of approximately 4-5 hours. We will be upgrading and applying security patches for the database server. This will cause downtime for all stores and the store management portal. We expect the maintenance to last from 4-5 hours. A maintenance message will be shown while
Scheduled Maintenance 7/20 11:45pm PDT Read More »
7:30am Pacific time We have seen no further issues at this time. It appears that Cloudflare has corrected the issue. ==================================== 7:13am Pacific time We have observed that all sites are again working. It appears that Cloudflare has resolved their issue and they are reporting a fix is in place and being actively monitored. ====================================
Temporary Cloudflare Outage (Resolved) Read More »
4:22am Pacific time Sites were down for approximately 20 minutes this morning due to a Cloudflare SSL and DNS issue. The sites are now mostly back up and operating with intermittent issues, it appears that the issue is mostly resolved but they are still working on it. =================================== 4:00am Pacific time We’ve identified that the
The maintenance has been completed. All sites and services are running as normal. The email server maintenance will be done at another time as there was not enough time to complete it tonight. Any questions or comments please send an email to support@storesecured.com
Maintenance Completed Read More »
Scheduled maintenance period Saturday 11/10/18 9:00pm – 10:30pm Pacific time. We will be optimizing the server hardware for the database server this Saturday evening. This will cause downtime for all stores and the management portal of between 30-90 minutes. A maintenance message will be shown during the downtime. When the database maintenance is complete further
Scheduled Maintenance 11/10 9:00pm PST Read More »
Some common questions we have received so far after the update: 1) I am using Outlook or another program to read email do I need to update the server address from mail.storesecured.com to webmail.storesecured.com? No, the https://webmail.storesecured.com address change is ONLY for those who are using webmail. If you are using Outlook or your phones
Email Security FAQ Read More »
Effective June 24th there will be several security changes to our email server to comply with PCI rules. Webmail will be moved from mail.storesecured.com to webmail.storesecured.com. (ONLY for Webmail). Webmail must be connected to securely, ie https vs http All connections to read/deliever mail should be done securely, using TLS (NOT SSL) connections TLS 1.0
Email Security Changes and Maintenance Period 6/24 Read More »
