StoreSecured Support

Scheduled Maintenance on November 21 at 9:00 PM PDT

Scheduled maintenance period Saturday 21st November, 2020 at 9:00 PM Pacific time for a period of approximately 2-3 hours. We will be performing scheduled maintenance of store management portal server as well as sites server. We expect the maintenance to last for 2-3 hours. This might cause a temporary downtime for the store management portal […]

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Stripe Payment Processor Integration for Store Billings

Please note that effective November 1, StoreSecured has updated our internal store billing to use the Stripe payment gateway.  Updates are still done via My Account–>Billing–>Update Payment method etc, but the update screens and receipts will look different. Please feel free to contact us at support@storesecured.com in case of any questions.

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Scheduled Maintenance 9/26 7:00 PM PDT

Scheduled maintenance period Saturday 9/26/2020 7:00 PM Pacific time for a period of approximately 2-3 hours. We will be increasing server storage of store management portal server.  This will cause downtime for the store management portal.   We expect the maintenance to last from 2-3 hours.  Email will continue to operate as normal during the maintenance.

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Scheduled Maintenance 7/20 11:45pm PDT

Scheduled maintenance period Saturday 7/20/2019 11:45pm Pacific time for a period of approximately 4-5 hours. We will be upgrading and applying security patches for the database server.  This will cause downtime for all stores and the store management portal.   We expect the maintenance to last from 4-5 hours.  A maintenance message will be shown while

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Temporary Cloudflare Outage (Resolved)

7:30am Pacific time We have seen no further issues at this time.  It appears that Cloudflare has corrected the issue. ==================================== 7:13am Pacific time We have observed that all sites are again working.  It appears that Cloudflare has resolved their issue and they are reporting a fix is in place and being actively monitored. ====================================

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Temporary Outage

4:22am Pacific time Sites were down for approximately 20 minutes this morning due to a Cloudflare SSL and DNS issue.  The sites are now mostly back up and operating with intermittent issues, it appears that the issue is mostly resolved but they are still working on it. =================================== 4:00am Pacific time We’ve identified that the

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Scheduled Maintenance 11/10 9:00pm PST

Scheduled maintenance period Saturday 11/10/18 9:00pm – 10:30pm Pacific time. We will be optimizing the server hardware for the database server this Saturday evening.  This will cause downtime for all stores and the management portal of between 30-90 minutes.  A maintenance message will be shown during the downtime. When the database maintenance is complete further

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