For our new merchants, you can choose which countries should be shown to your customers for registration or shipment. For instance, if you only want to send orders to the United States and Canada then you can select only United States and Canada countries from “Selected Countries” dropdown on Allowable Countries page. You can access […]
Allowable countries for registration or shipment Read More »
Some common questions we have received so far after the update: 1) I am using Outlook or another program to read email do I need to update the server address from mail.storesecured.com to webmail.storesecured.com? No, the https://webmail.storesecured.com address change is ONLY for those who are using webmail. If you are using Outlook or your phones
Email Security FAQ Read More »
Recently we have gotten a few queries from customers after the switch to using the CloudFlare services and I wanted to take a explain caching for those of you who are curious. Part of the service that CloudFlare offers by default is a caching mechanism which saves your stores images, css and js files
CloudFlare, Caching, Bandwidth & Speed Read More »
To change your password just log in to web mail, if your password does not meet the strength requirements you will be prompted to change it. What if I don’t know an existing password? If you don’t know the password for a inbox you can reset it by logging in as the main email admin
Instructions to change email passwords Read More »
In light of all of the recent password changes for the admin and email areas we have had some customers also ask about changing their FTP passwords to also be strong passwords. FTP passwords can be changed from My Account–>Change FTP Password. Only the main store admin can access this page and you must know
How to change the FTP password Read More »
Recently we have had some merchants asking how to unsubscribe from the feedback forum emails. To unsubscribe Go to My Account–>Feature Requests–>Feedback Forum This will take you to the feedback forum In the top right look for your name/store name, ie Signed in as x Click on your name Uncheck the box next to
How to unsubscribe from feedback forum emails Read More »
There have been some questions lately regarding the new password requirements. This article is meant to clarify and give recommendations for good passwords. Password requirements: Must be at least 7 characters Must have at least 1 uppercase letter Must have at least 1 lowercase letter Must have at least 1 number Must have at least
New Password Requirements and Recommendations Read More »
Did you know that you can edit attributes for an item directly without having to first go to the item edit page? Go to inventory–>items–>attributes–>view/edit. You will see a list of all attributes for all of your items, you can then search for attributes of a particular item or a particular option, ie Size, Color,
The StoreSecured administration application is optimized for the Firefox browser. We recommend using the Firefox browser when making edits to your store.
Don’t use the catch-all email addresses for your domain name, instead use email aliases A catch-all is a way to collect all email sent to a domain name that does not have its own email inbox. Many merchants use this to collect email that is sent to different email addresses in a single inbox. The
2 Tips to Reduce your Email Spam Read More »
