Author Archive

Maintenance Notice from PAYPAL

May 7, 2010

Live Site Maintenance

POSTPONED: The following activity originally scheduled for May 06, 10:30 PM PDT (May 07, 6:30 AM BST) has been postponed. We will update you once a new schedule has been determined. Sent May 07, 7:48 AM PDT by RP

NOTIFICATION: The following activity has been scheduled. During this time Batch Processing via the SFTP interface (batch.paypal.com) will be unavailable. Sent May 04, 4:09 PM PDT by BR

——————————————————————————–

We will be conducting maintenance activities from May 06, 10:30 PM PDT (May 07, 6:30 AM BST) to May 07, 12:30 AM PDT (May 07, 8:30 AM BST).

Impacted Service/Product:
Live Site
– Batch Processing

Reference ID: PP-LIVE-1246

——————————————————————————–

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this activity.

Sincerely,
PayPal Merchant Technical Services

Maintenance Notice from Paypal

October 26, 2009

This notification is to inform you of the following activity scheduled for Oct 29, 11:00 PM PDT ( Oct 30, 6:00 AM GMT).Please be advised that PayPal website and PayPal API may be intermittently unavailable.
(Sent Oct 26, 5:28 PM PDT by TZ)

 

SCHEDULED MAINTENANCE DETAILS
——————–
Service: Live Site

Affected Product(s):
– PayPal APIs
– Website

Start Time: Oct 29, 11:00 PM PDT (Oct 30, 6:00 AM GMT)

End Time: Oct 29, 11:15 PM PDT (Oct 30, 6:15 AM GMT)

Our Technology team does not expect any significant customer impact during this period, though some users may experience brief performance slow downs and some features may be intermittently unavailable.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
– Live Site Scheduled Enhancements
Oct 26, 8:00 PM PDT (Oct 27, 3:00 AM GMT)

– Live Site Scheduled Enhancements
Oct 29, 9:30 AM PDT (Oct 29, 4:30 PM GMT)

– Live Site Scheduled Enhancements
Nov 05, 9:00 AM PST (Nov 05, 5:00 PM GMT)

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by filing a ticket under contact support (refer to ID: Live Site-968) at https://www.paypal.com/mts/.



Maintenance Notice from Paypal

October 23, 2009

This notification is to inform you of the following activity scheduled for Oct 26, 8:00 PM PDT (Oct 27, 3:00 AM GMT). During the listed time the Business Overview (https://business.paypal.com) may not be available.
(Sent Oct 23, 4:59 PM PDT by DB)

SCHEDULED ENHANCEMENTS DETAILS
——————–
Service: Live Site

Affected Product(s):
– Business Overview : https://business.paypal.com

Start Time: Oct 26, 8:00 PM PDT (Oct 27, 3:00 AM GMT)

End Time: Oct 26, 10:00 PM PDT (Oct 27, 5:00 AM GMT)

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
– Live Site Scheduled Enhancements
Oct 29, 9:30 AM PDT (Oct 29, 4:30 PM GMT)

– Live Site Scheduled Enhancements
Nov 05, 9:00 AM PST (Nov 05, 5:00 PM GMT)

Sincerely,
PayPal Merchant Technical Services

Notice From PayPal Merchant Services

October 20, 2009

This notification is to inform you that the following issue has been resolved as of Oct 20, 9:30 AM PDT (Oct 20, 5:30 PM BST).
(Sent Oct 20, 9:34 AM PDT by SC)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have experienced the following:
Pacific Time Zone reports for 2009-10-19 may not be available for download at the scheduled delivery time.

Affected Product(s):
– SFTP Reporting Server : reports.paypal.com
– Business Overview : https://business.paypal.com

Affected Implementation(s):
– Pacific Time Zone

Start Time: Oct 20, 9:00 AM PDT (Oct 20, 5:00 PM BST)

End Time: Oct 20, 9:30 AM PDT (Oct 20, 5:30 PM BST)

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Notice from Paypal

October 20, 2009

This notification is to inform you of the following issue regarding Hong Kong Time Zone reports.
(Sent Oct 20, 9:21 AM PDT by SC)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have or currently are experiencing the following:
Hong Kong Time Zone reports for 2009-10-19 not available for download at the scheduled delivery time.

Affected Product(s):
– SFTP Reporting Server : reports.paypal.com
– Business Overview : https://business.paypal.com

Affected Implementation(s):
– Hong Kong Time Zone

Start Time: Oct 20, 9:15 AM PDT (Oct 20, 5:15 PM BST)

End Time: On-Going

Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Paypal Technical service Notice

October 17, 2009

This notification is to inform you of the following issue with Pacific Time Zone reports.
(Sent Oct 17, 8:56 AM PDT by MC)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have or currently are experiencing the following:
Pacific Time Zone reports for 2009-10-16 not available for download at the scheduled delivery time.

Affected Product(s):
– SFTP Reporting Server : reports.paypal.com
– Business Overview : https://business.paypal.com

Start Time: Oct 17, 9:00 AM PDT (Oct 17, 5:00 PM BST)

End Time: On-Going

Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Notice From PayPal Merchant Services

October 14, 2009

This notification is to inform you that the issue affecting logins on the SFTP servers has been resolved as of Oct 14, 11:57 AM PDT (Oct 14, 7:57 PM BST).
(Sent Oct 14, 12:00 PM PDT by BR)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have experienced the following:
Unable to log into reporting or batch SFTP servers.

Affected Product(s):
– SFTP Reporting Server : reports.paypal.com
– SFTP Batch Server : batch.paypal.com

Start Time: Oct 14, 11:23 AM PDT (Oct 14, 7:23 PM BST)

End Time: Oct 14, 11:57 AM PDT (Oct 14, 7:57 PM BST)

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

IPNs Notification from Paypal

October 14, 2009

This notification is to inform you of the following issue with Instant Payment Notifications (IPNs).
(Sent Oct 14, 7:14 AM PDT by KD)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have or currently are experiencing the following:
Merchants may be experiencing errors with Instant Payment Notifications (IPNs).

Affected Product(s):
– Order Management (IPN / PDT)

Start Time: Oct 14, 2:30 AM PDT (Oct 14, 10:30 AM BST)

End Time: On-Going

Our technical teams are working diligently to resolve the issue. We will provide updates until the issue is resolved.

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by filing a ticket under contact support (refer to ID: Live Site-945) at https://www.paypal.com/mts/.

Updates from Paypal

October 14, 2009

This notification is to inform you that PayPal has completed work as of Oct 14, 5:30 AM PDT (Oct 14, 1:30 PM BST).
(Sent Oct 14, 6:34 AM PDT by KD)

SCHEDULED ENHANCEMENTS DETAILS
——————–
Service: Live Site

Start Time: Oct 13, 7:00 PM PDT (Oct 14, 3:00 AM BST)

End Time: Oct 14, 5:30 AM PDT (Oct 14, 1:30 PM BST)

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
– Live Site Scheduled Enhancements
Oct 15, 10:30 PM PDT (Oct 16, 6:30 AM BST)

Sincerely,
PayPal Merchant Technical Services

Paypal Notice

October 14, 2009

This notification is to inform you that PayPal is continuing work beyond the originally scheduled end time of Oct 14, 12:00 AM PDT ( Oct 14, 8:00 AM BST). We will update you once the work has been completed.

In addition, due to the On-Going Enhancement activities, Batch Processing would be delayed for another 1 hour.
(Sent Oct 14, 2:59 AM PDT by MC)

SCHEDULED ENHANCEMENTS DETAILS
——————–
Service: Live Site

Start Time: Oct 13, 7:00 PM PDT (Oct 14, 3:00 AM BST)

End Time: Oct 14, 12:00 AM PDT (Oct 14, 8:00 AM BST)

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
– Live Site Scheduled Enhancements
Oct 15, 10:30 PM PDT (Oct 16, 6:30 AM BST)

Sincerely,
PayPal Merchant Technical Services