StoreSecured Blog

To all of our merchants who have had the chance to speak to support via phone or even chat you may have come to know and love Cheryl.  I am sad to report that Cheryl passed away in her home early this week of apparently natural causes.   Cheryl worked diligently to provide excellent support to all merchants of StoreSecured.  She considered many of our merchants to be her friends.  She was a hard worker, a great friend and she will certainly be missed by all here at StoreSecured.  Although Cheryl did have some health problems her passing was still very unexpected.

Rest in Peace Cheryl, we all miss you.

Just go to any of the sites below and submit a review. Once you have submitted the review, send the link where your review is, plus your store id (we have to know who to credit) to: contest@storesecured.com.

For taking the time to do this, we will randomly draw one review for each of the following prizes:

First place: one year of free service at EasyStoreCreator.com
Second place: one month of free service at EasyStoreCreator.com

The contest begins on January 18, 2010 and ends on January 31, 2010. The winners will be notified by email one day after the contest ends and the winners will be posted in the blog.

http://www.alexa.com/siteinfo/easystorecreator.com
http://www.sitejabber.com/review-a-website?url_id=3311
http://www.webhostingstuff.com/review/EasyStoreCreator.html
http://www.000webhost.com/directory/reviews/easystorecreator.com

This contest is limited to current customers only and free service will be added onto existing paid service.

This notification is to inform you of the activity scheduled for Oct 13, 7:00 PM PDT ( Oct 14, 3:00 AM BST).

In addition,  Batch Processing (batch capture/refund) will be on hold between:  -

Oct 09, 8:20 PM PDT (Oct 10, 4:20 AM BST) and

Oct 09, 11:30 PM PDT (Oct 10, 7:30 AM BST)

Oct 13, 6:30 PM PDT (Oct 14, 2:30 AM BST) and

Oct 14, 1:00 AM PDT (Oct 14, 9:00 AM BST)
(Sent Oct 08, 11:39 AM PDT by BR)

SCHEDULED ENHANCEMENTS DETAILS
——————–
Service: Live Site

Start Time: Oct 13, 7:00 PM PDT (Oct 14, 3:00 AM BST)

End Time: Oct 14, 12:00 AM PDT (Oct 14, 8:00 AM BST)

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
Live Site Scheduled Maintenance
Oct 08, 10:50 PM PDT (Oct 09, 6:50 AM BST)

Sandbox Site Scheduled Enhancements
Oct 13, 10:00 PM PDT (Oct 14, 6:00 AM BST)

Sincerely,
PayPal Merchant Technical Services

Scheduled: This notification is to inform you of the following activity scheduled for Oct 08, 11:00 PM PDT ( Oct 09, 7:00 AM BST).

During the maintenance window outlined below the following services will be unavailable:

- Subscription payments

- Recurring Payments

- IPN

- MassPay

IPNs for the following transactions will be lost and cannot be regenerated:

- Refunds initiated from www.paypal.com

- Subscription signups

- Payment reversals

- Preapproved payments signups and cancellations

IPNs for other transactions will be sent gradually after the maintenance is completed.
(Sent Oct 06, 4:26 PM PDT by KD)

SCHEDULED MAINTENANCE DETAILS
——————–
Service: Live Site

Affected Product(s):
- Order Management (IPN / PDT)
- Masspay
- Subscriptions
- Recurring Payments

Start Time: Oct 08, 11:00 PM PDT (Oct 09, 7:00 AM BST)

End Time: Oct 08, 11:27 PM PDT (Oct 09, 7:27 AM BST)

Our Technology team advises during this period some products and features may be temporarily unavailable. We are working to ensure the inconvenience is as minimal as possible.

We apologize for any impact caused by this maintenance.

Additional Upcoming Events:
- Live Site Scheduled Enhancements
Oct 07, 3:00 PM PDT (Oct 07, 11:00 PM BST)

- Sandbox Site Scheduled Maintenance
Oct 07, 5:00 PM PDT (Oct 08, 1:00 AM BST)

Sincerely,
PayPal Merchant Technical Services

Contacting PayPal
===============
If you have questions, contact PayPal Merchant Technical Services by filing a ticket under contact support (refer to ID: Live Site-936) at https://www.paypal.com/mts/.

An error has been detected in the statistics compilation over the last few days.  Because of this the statistics are currently being recompiled starting with June 1st.  If you pull up your statistics report you may see that it is currently empty for the month of June.  Please note that statistics are currently in the process of being computed and should be available again by the end of the day today.

For users who are using the quickbooks store connection. Please note that you must download a new bin.zip file and unzip it again.

Please go to http://manage.storesecured.com/quickbooks.asp and follow step 4 which will allow you to download the latest zip file. If you do not update your zip file you will be unable to connect.

[2] Resolved: This notification is to inform you that the following issue affecting PayPal Express Checkout has been resolved as of Mar 11, 8:15 PM PDT (Mar 12, 3:15 AM GMT).
(Sent Mar 11, 9:40 PM PDT by TZ)

EVENT DETAILS
——————–
Service: Live Site

During the time listed below you may have experienced the following:
Buyers may be seeing the following error: “Sorry ??? your last action could not be completed” while placing an order.

Affected Product(s):
- Express Checkout

Start Time: Mar 11, 7:04 PM PDT (Mar 12, 2:04 AM GMT)

End Time: Mar 11, 8:15 PM PDT (Mar 12, 3:15 AM GMT)

We apologize for any impact caused by this incident.

Sincerely,
PayPal Merchant Technical Services